Important information for your use of our website.
Text Messaging (SMS) / Mobile Privacy
When you provide your phone number and opt in to receive text messages, we collect and use that phone number to send you communications related to your account and our services. Message frequency varies. Message and data rates may apply.
We do not share or sell your mobile phone number or any personal information to third parties for marketing purposes.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us at 931-503-0015.
Changes to our policy.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Text Messaging Communication and Consent
Our agency utilizes text messaging to deliver reliable service and support to help you manage your ongoing insurance policies, handle requested transactions, and provide periodic updates regarding coverage solutions.
Mobile Information and Opt-In Mechanics
When you complete an online submission form, check an opt-in box, or sign a standard physical consent form, you give express permission to Augustine Financial Services Company to transmit automated and manual text messages to the specific mobile phone number you provide. You confirm that you are the lawful owner or authorized user of the mobile number submitted. If your contact details change, you agree to notify our office immediately to update your account file.
Cost, Rates, and Delivery Factors
While Augustine Financial Services Company does not assess any separate structural fees for sending or receiving text communications, standard messaging and data rates established by your mobile carrier may apply to each transmission. Text distribution programs are subject to transmission limitations or localized signal interruptions outside of our physical control. No binding insurance coverage, policy modifications, or formal claim approvals can be legally executed or amended solely via a text message interface.
Simple Opt-Out and Support Instructions
To Stop Transmissions: You may completely revoke your messaging consent at any time by replying STOP to any text received from our agency. You may also opt out by delivering a written notice to our physical office locations, calling us directly at our published local telephone numbers, or emailing your request to our general service inbox.
To Get Help: Reply HELP to any text message to receive automated assistance instructions, or get in touch with our staff directly through our website contact channels.
Protection of Mobile Data (Non-Disclosure)
Our agency respects your personal data. Mobile phone numbers collected for the purpose of text messaging opt-in verification, consent logs, and subsequent incoming/outgoing text communications will not be sold, shared, rented, or leased to third-party entities or affiliates for independent marketing or promotional purposes.
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